Changing a Safety Culture Starts with … YOU

The Russian novelist Leo Tolstoy wrote, “Everyone wants to change the world, but no one thinks of changing himself.”  This quote is a useful starting point for anyone in a leadership role trying to bring about deep organizational change, such as creating a safety culture.  Too often we set out with clarity about how we […]

Criticism or Advice? Some Tips for Coaching Safety-Leadership Behaviors

We often hear the phrase “constructive criticism” used for coaching or feedback. But there’s really no such thing; criticism is criticism. The word is defined as “the act of passing judgment,” and that’s what it’s about in the mind of the receiver: “He’s judging my performance negatively.” Consequently, the receiver tends to tune out to […]

Are You Providing the Right Kind of Feedback for Safety Performance?

A key skill of a good coach is the ability to give feedback in such a way that the person receiving it will either change a behavior, or continue and improve on a behavior, based on the coaching received. For that reason, it’s important that anyone setting out to coach someone else, either in a […]

Peer Influence: Don’t Change Safety Culture Without It!

We talk about building a safety culture, or a culture of safety.  We are pretty clear on what safety is, but what is this thing called culture?  The most widely accepted definition, usually attributed to Warner Burke from Columbia University back in the ‘80s is “the way we do things around here.” So, culture is […]