The Role of a “Guiding Coalition” When Leading Safety-Culture Change

No matter how good you are, you can’t lead a safety-culture change on your own. It requires a team of people who support and reinforce each others’ efforts in communicating, driving and normalizing the change. But forming a change-management team itself is no guarantee of success if that team is weak in its level of […]

The Role of “Crisis” When Leading Safety-Culture Change

Over the past several weeks we’ve been following the theme of how to lead safety-culture change more effectively. We’ve looked at what leaders do to drive change, the cycle or stages of change, some general axioms about change, some points of reflection, and the cost of getting it wrong. There’s one final area I want […]

Safety-Culture Change: The Cost of Getting it Wrong (Part 2)

When initiating an organizational safety-culture change, it’s critical that we recognize the consequences of getting it wrong.  As we saw last issue, things like forfeited ROI, compromised employee trust, and higher levels of employee cynicism and disengagement are some of the unintended consequences of failure. But there are at least three more things that could […]

Safety Culture Change: The Cost of Getting it Wrong

Safety-culture change is a tricky thing.  Do it well and your organization will reap the benefits of a stronger safety culture and all that accompanies it–including higher levels of employee engagement and employee ownership.  Get it wrong and you could find your organization in a worse place than it was before you started the change.  […]

Five Points of Reflection When Leading Safety-Culture Change

Keeping your eye on target when leading a safety culture change is critical to its success.  We have to measure our progress, our successes, and even our own fidelity to the process often as we move through each stage of the change.  Evaluation and adjustment, re-evaluation and re-adjustment, then still more re-evaluation and re-adjustment is […]