Improving Safety Culture through Better Stakeholder Management

As HSE people, we normally have very little position power when improving safety culture. That is, we usually do not have managerial authority over those who will be the implementers of the changes that we are looking to introduce. It is critical, then, that we understand the best tactics and techniques to use to influence […]

GIVE Respect as a Safety Leader, and You’ll GET Respect

Leadership in a safety culture must be built on mutual respect. True respect comes from the way people behave, not from titles, positions, degrees, safety officer training, or other symbols of status. Demonstrating respect for others means behaving toward them in a way that assumes they have value–that differences stem from legitimate motives, and that […]

Building Trust in Your Coaching Relationships

A big part of your safety management plan should include coaching, and a coaching relationship must be based on trust. Knowing you can count on someone is a large part of what trusting that person is about. If people see us as providing good information, making reasonable judgments, meeting our commitments to them, and maintaining confidentiality, […]

Changing a Safety Culture Starts with … YOU

The Russian novelist Leo Tolstoy wrote, “Everyone wants to change the world, but no one thinks of changing himself.”  This quote is a useful starting point for anyone in a leadership role trying to bring about deep organizational change, such as creating a safety culture.  Too often we set out with clarity about how we […]

Criticism or Advice? Some Tips for Coaching Safety-Leadership Behaviors

We often hear the phrase “constructive criticism” used for coaching or feedback. But there’s really no such thing; criticism is criticism. The word is defined as “the act of passing judgment,” and that’s what it’s about in the mind of the receiver: “He’s judging my performance negatively.” Consequently, the receiver tends to tune out to […]