Ask, Don’t Tell! Making Your Safety Communication Count

Asking questions to improve our safety meetingsThe ultimate goal of safety communication is to communicate a message that internalizes safety in the hearts and minds of your audience. The problem is that most safety communication ends up being a one-way conversation. Sure, you may have delivered a safety message, but has real communication actually occurred?

Too often safety communication comes in the form of a data dump, where the goal is to deliver a monologue to the group to ensure you cover everything you planned to tell them. More often than not these meetings are dry, dull, uninspiring and disengaging.

About the Author

Eric Svendsen
Eric Svendsen, Ph.D., is Principal and lead change agent for safetyBUILT-IN, a safety-leadership learning and development organization. He has over 20 years experience in creating and executing outcomes-based leadership development and culture change initiatives aligned to organizational goals, and he personally led the safety-culture initiatives of a number of client organizations that resulted in “best ever safety performance” years for those companies.