There aren’t many things more intimidating to a front-line employee than the prospect of acting on stop-work authority by coaching the unsafe behavior of a fellow employee. If it’s done in a confrontational way, it could result in a conflict or even an altercation in some cases. On the other hand if it’s not done with confidence and leadership presence, it may just be ignored. [content_protector password=”coaching-unsafe” identifier=”coaching-unsafe”]
So, over the next few issues of Recordable Insights we’ll look at a non-confrontational, non-threatening coaching method that can be used by front-line employees to add substance to their stop-work authority and to start a conversation about on-the-spot unsafe behaviors that they may see.
We call this coaching method “Have a S.E.A.T.” S.E.A.T. stands for:
“Stop the action”
“Engage the employee”